Marshalls is a well-known brand that offers a wide range of products at affordable prices. With a reputation for offering quality items, Marshalls has become a go-to destination for shoppers looking for deals on clothing, accessories, home decor, and more. The stores are known for their organized and clean layouts, making it easy for customers to navigate and find what they're looking for. Marshalls prides itself on providing a pleasant shopping experience, with friendly staff and multiple open registers to minimize wait times. While some customers have reported issues with stock availability or sizing discrepancies, Marshalls continues to be a popular choice for those in search of great deals. With a focus on giving customers the best value for their money, Marshalls strives to provide a satisfying shopping experience for all.
Amenities and More
- Credit cards
- Wheelchair-accessible car park
- Wheelchair-accessible lift
- In-store shopping
- Quick visit
- Women's clothing
- Men's clothing
Reviews
Came in looking for new sunglasses. My first stop didn’t have any I liked, so I decided to try a store I haven’t been in since the pandemic. No sunglasses anywhere in the store. The isles were organized, clean and presentable. Spacious isles and lots to look at.
Really organized and clean.
The shoe area for women looks good, but the shoes aren't the size they are labeled and other customers appear to switch the boxes and hide what they want to come back for later. Smaller sizes are mostly sold out.
There are usually interesting items in this store. This place is often busy and because of that you might encounter long lines. They usually have a good amount of registers open and the staff I have encountered has been friendly. This store needs more organization and more cleanliness. Some sections often are in disarray and the fitting room floor is usually dirty which makes it uncomfortable for trying on clothes.
I’m from New York and this store is by far was the most worst experience I’ve ever had shopping at a retail outlet. The customer service was horrible. The manager tried to up sell me on a pair of underwear and didn’t even go check for the actual price. My partner had to go find another pair of the same underwear so we could get the exact price right. They didn’t even try to find it nor did they attempt to rectify the issue with some kind of compensation. He act as if he was getting the 14.99 (the wrong price) that I was gonna pay for it in his account. Smh it’s a hell no for me.
Worst marshal ever the most worst experience I’ve ever had shopping at a retail outlet. The customer service was horrible.
I like the store very much, always find a good deal. Very friendly staff. Long lines move very fast.
The only and most important problem is the toilets. You know you are going in the right direction. It stinks really bad. The first time I thought they have some problem. I have seen it consistently, the bad smell, tissue paper all over the floor.
Next time I am there should take pictures and post them.
Please take care of the toilets.
Used to love but large size (xxl,xxxl) does not have much in the way of choices.
The check out assistant was especially friendly, courteous and efficient. And the lines moved quickly.
This store is OK but the wait is too long, you wait in line for at least 15 to 20 minutes just to cash out a perfume, their perfume selection is great.
A pretty average store, not particularly clean or well organized. Diversification into other stores (like home goods) has made this less interesting.
Location
12051 Rockville Pike, Rockville, MD 20852, United States
Hours
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Monday
09:30 AM - 09:30 PM
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Tuesday
09:30 AM - 09:30 PM
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Wednesday
09:30 AM - 09:30 PM
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Thursday
09:30 AM - 09:30 PM
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Friday
09:30 AM - 09:30 PM
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Saturday
09:30 AM - 09:30 PM
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Sunday
10:00 AM - 08:00 PM
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